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Media Coverage
''New Study Cites 'unfair and deceptive' Credit Card Practices''
"A new report from the Pew Charitable Trusts details the extent of some of the “unfair and deceptive practices” by credit card companies.
The year-long study by Pew was led by the former CEO of a credit card company and involved more than 20 credit card providers and consumer groups. It looked at credit cards offered online by the 12 largest issuers, which control more than 88 percent of outstanding debt in the country, and covers roughly 400 cards. Here are some highlights from the report:
* 93 percent of cards allowed the credit card company to raise your interest rate at any time by altering the account agreement.
* 87 percent of cards could raise the rate on all of your balances even if you are not 30 days past due. The average penalty rate was 27.99 percent.
* In one year, credit card companies raised rates on about 70 million accounts — about a quarter of all open accounts. That has resulted in about $10 billion in additional fees and charges."
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"Direct mail offers are flowing for business credit cards, many with attractive promotional interest rates and balance transfer deals...while there are many reasons to open an account, there can be substantial risks involved."
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This fact sheet focuses on the lessons learned from consumers who purchase and use prepaid debit cards.
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"Something is wrong when keeping cash in the kitchen cookie jar seems a reasonable substitute for your bank.''
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"It was early 2007, and Michael Roster and Dwane Krumme each viewed the credit card industry with growing dismay."
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''More small companies—already struggling with weak sales and tight lending—are being forced to rely on business credit cards to provide working capital.''
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''If you've ever thought someone was playing fast and lose with the rules on your credit cards, credit score or mortgage, but you had no idea where to go with your complaint, you now have a place to turn.''
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"Four Senators today called for more disclosure on business credit card offers so cardholders will understand that business cards are not protected by the same laws as regular consumer cards that bar practices like retroactive interest rate hikes."
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''Households receiving offers for 'business' credit cards would be wise to throw them away, a nonprofit research group is warning consumers.''
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"It’s been two years since the landmark Credit Card Accountability Responsibility and Disclosure Act of 2009 was signed into law, and by all accounts, it’s led to some pretty significant changes in the giant industry grinding away behind those little pieces of plastic."
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"Credit-card issuers are marketing so-called professional cards—formerly reserved for small-business owners or executives—to individuals, a new report says."
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"The sudden interest-rate hikes, high fees and steep penalties that last year's credit card regulations were designed to eliminate are still lurking in one segment of the credit card market: cards designated for businesses."
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"From January 2006 to December 2010, American households received more than 2.6 billion offers for so-called "business" credit cards, according to a new report from the Pew Safe Credit Cards Project."
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"Each month, Americans get more than 10 million business credit card pitches in their home mailboxes. The cards are aimed at small businesses and sole proprietors, but they generally lack the new protections that apply to consumer cards, a new report from the Pew Charitable Trusts says."
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The Credit CARD Act of 2009, signed into law two years ago, made consumer credit cards safer and more transparent. But, its rules did not apply to cards labeled for business or commercial use, placing millions of individuals and small business owners at risk.
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Every month, millions of consumers receive offers for business credit cards which are not protected by Credit CARD Act safeguards. The large number of solicitations for less-regulated cards place American families at risk.
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