''Credit cards not always clear on penalty rates''

''Business Credit Cards can be Rewarding but Risky''

"Direct mail offers are flowing for business credit cards, many with attractive promotional interest rates and balance transfer deals...while there are many reasons to open an account, there can be substantial risks involved."

Focus Group Findings on Prepaid Debit Cards

This fact sheet focuses on the lessons learned from consumers who purchase and use prepaid debit cards.

Transaction Infraction

An interactive graphic demonstrating how banks can reorder a checking account customer’s transactions in a manner that maximizes overdraft fees.

''Bank Fees Are a Credit Union's Best Friend''

"Something is wrong when keeping cash in the kitchen cookie jar seems a reasonable substitute for your bank.''

''Consumer 10.0: How the Pew Trusts aided credit card reform''

"It was early 2007, and Michael Roster and Dwane Krumme each viewed the credit card industry with growing dismay."

Fees and the Unbanked

An interactive map highlighting the checking account practices of the 10 largest U.S. banks and the percentage of people without bank accounts in all 50 states and the District of Columbia.

Fees and the Unbanked

The Pew Health Group’s Safe Checking in the Electronic Age Project investigated checking accounts offered by the ten largest U.S. banks, which held nearly 60 percent of the nation’s deposit volume.

View an interactive graphic presenting a state-by-state overview of Underbanked or Unbanked households.

Slipping Behind

"Hidden or unexpected fees” were cited as the number one reason Greater Los Angeles’ working poor, those who are employed yet remain in relative poverty, closed bank accounts in the past year, surpassing job loss or lack of money, according to a survey of predominately Hispanic, low-income households.

''Tight Times Boost Business Credit Cards''

''More small companies—already struggling with weak sales and tight lending—are being forced to rely on business credit cards to provide working capital.''

''Consumers Hold High Hopes for New Bureau''

''If you've ever thought someone was playing fast and lose with the rules on your credit cards, credit score or mortgage, but you had no idea where to go with your complaint, you now have a place to turn.''

''Senators Seek More Disclosure For Business Credit Cards''

"Four Senators today called for more disclosure on business credit card offers so cardholders will understand that business cards are not protected by the same laws as regular consumer cards that bar practices like retroactive interest rate hikes."

''Business Credit Cards Provide Few Safeguards''

''Households receiving offers for 'business' credit cards would be wise to throw them away, a nonprofit research group is warning consumers.''

''Credit CARD Act Turns Two: Are Consumers Better Off?''

"It’s been two years since the landmark Credit Card Accountability Responsibility and Disclosure Act of 2009 was signed into law, and by all accounts, it’s led to some pretty significant changes in the giant industry grinding away behind those little pieces of plastic."

''Should You Sign Up for a 'Professional' Card?''

"Credit-card issuers are marketing so-called professional cards—formerly reserved for small-business owners or executives—to individuals, a new report says."

''Consumers must watch for unregulated credit cards''

"The sudden interest-rate hikes, high fees and steep penalties that last year's credit card regulations were designed to eliminate are still lurking in one segment of the credit card market: cards designated for businesses."