X
(All Fields are required)
Media Coverage

''A Squeeze on Customers Ahead of New Rules''


  • Feb 13, 2012
  • The New York Times
  • Andrew Martin and Lowell Bergman

"Banks are struggling to make money in the credit card business these days, and consumers are paying the price. Interest rates are going up, credit lines are being cut and a variety of new fees are being imposed on even the best cardholders.

One recipient of new credit card terms is Anita Holaday, a 91-year-old in Florida, who received a letter last month from Citibank announcing that her new interest rate was 29.99 percent, an increase of 10 percentage points.

'I think it’s outrageous they pursue such a policy,' said Susan Holaday Schumacher, Ms. Holaday’s daughter, who pays her mother’s bills. 'That rate is shocking under any circumstances.'"

* * *

"A study by The Pew Charitable Trusts, released late last month, concluded that the 12 largest banks, issuing more than 80 percent of the credit cards, were continuing to use practices that the Fed concluded were “unfair or deceptive” and that in many instances had been outlawed by Congress."

Full Article
Date added:
Feb 13, 2012

Related Resources